Independent Complaints and Grievance Policy: 16th November 2017

Anna Soubry (Broxtowe) (Con)
I commend the Leader of the House on the progress made so far and her statement, and the work of my right hon. Friend the Prime Minister in all this. It is important that we get on with it, that we have this great leadership from the top and that we work cross-party. I fully support the comments of the hon. Member for Birmingham, Yardley (Jess Phillips), which I will not repeat because I completely agree with her.

We accept that this is going to be very complicated, but there are some simple principles that must underpin it. For example, first, this independent system could apply to all passholders. Secondly, there must be sanctions somewhere along the line, and everybody must sign up to the system. Thirdly, as an underlying principle, it must confer rights, duties and responsibilities on all workers in this place just like workers in any other place.
 
Andrea Leadsom
I am grateful to my right hon. Friend and think I can give her reassurance on each of her points. The complaints and grievance procedure will include all passholders, as the working party has accepted. It will also ensure that people are very clear about rights and responsibilities, and that they all have a duty to abide by the rules as set out.