Companies House Public Targets: 11th April 2016

The Minister for Small Business, Industry and Enterprise (Anna Soubry)
My noble Friend the Parliamentary Under Secretary of State for Business, Innovation and Skills (Baroness Neville-Rolfe) has today made the following statement.

I have set Companies House the following targets for the year 2016/17:

Public Targets

To e-enable 96% by volume of all Companies House transactions

To achieve an 85% take up of our transactions

To maintain an availability of our digital services of 99.9%

To reach a compliance level for the filing of accounts of at least 94.5%

To achieve a 3.5% reduction in average costs per company

To achieve a customer satisfaction score of at least 82%.